Customer Service Agent- German speaker- POLAND


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Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

We are looking for German speaking Customer Services Agents to work at our clients Customer Contact Centre located in Wroclaw.


As a Customer Service Agent you will responsible for:

Providing service excellence to customers through telephone, email and optimize passenger satisfaction
Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds.
Support E-Commerce and Frequent Flyer Program activities

What we are looking for:

This will be working for an airline that operates worldwide so customer service experience is a must!

You must be fluent in English & German languages.
You must be an interactive, customer service oriented person with a warm, cheerful and expressive personality and possess excellent communication skills.
Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions.
Capable to work in shifts.


If you are interested in applying for this position and you meet the requirements, please send your updated CV to Paulina Gdanska at Line Up Aviation

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.


Informacje kontaktowe
Rodzaj ogłoszenia:   Oferuję
Rodzaj pracy:   Cały Etat
Lokalizacja:   Polska
Region:   Dolnośląskie
Miasto:   Wrocław
Osoba kontaktowa::   Paulina Gdanska
Telefon:   004401403217688
Dodane 00, 00, 0000 | Odsłony: 3250 | Nr: #28981
Formularz Kontaktowy


 

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